Privacy Policy

YAO LIFE PTE. LTD. ("YAO LIFE", "we") respects your privacy. This policy explains what personal data we collect through this website, how we use it and the choices available to you.

Data we collect

• Contact form data. When you submit the contact form we collect the name, company, email address, country, product type and message you provide.
• Certificate verification logs. Certificate numbers searched, the result of the search, and the approximate time of the request may be recorded to operate and secure the verification service.
• Download logs. Downloads of certificate PDFs may be logged for security and audit purposes.
• Server logs and IP addresses. Standard web server logs, including IP addresses, browser type and pages visited, are collected to keep the website secure and available.
• Administrator account data. Names, email addresses and login activity of authorised staff who operate the certificate administration system.

How we use data

• To respond to enquiries submitted through the contact form.
• To operate, secure and improve the certificate verification service.
• To detect abuse, such as automated scraping or fraudulent verification attempts.
• To meet legal, accreditation and audit obligations.

Cookies and analytics

The public website does not require cookies to function. A technical session cookie is used only for the private administration area. Where analytics are used, we prefer privacy-friendly, aggregated analytics. We do not sell personal data.

Data retention

Contact form submissions and server logs are retained only as long as needed for the purposes above, or as required by law. Certificate records are retained in line with accreditation and record-keeping obligations.

Third-party service providers

We use infrastructure providers (such as hosting, content delivery and email services) that process data on our behalf under appropriate safeguards. Public verification results are displayed only on the official domain https://yaolife.uk.

Your rights

You may request access to, correction of, or deletion of personal data you have provided to us, subject to our legal and accreditation obligations. To exercise these rights, or to ask questions about this policy, contact us at [email protected].